EC99 Terms & Conditions – Complete Platform Usage Guide for Malaysian Players

To register and use the ec99 platform, you must meet all of the following eligibility requirements. EC99 provides its services exclusively to individuals who satisfy these criteria and reserves the right to decline or terminate any account that does not meet them.

• You must be at least 18 years of age at the time of registration and at all times while using the ec99 platform.
• You must register using accurate, complete and up-to-date personal information. The use of a false name, another person's phone number, or any unverifiable information is strictly prohibited.
• Each individual is only permitted to hold one ec99 account only. Creating multiple accounts using different information is a serious violation of these terms.
• You must be located in a region where the use of online betting platforms is permitted before registering for and using ec99.
• You are solely responsible for keeping your ec99 account password and login credentials confidential at all times.
• EC99 reserves the right to request identity verification documents (KYC — Know Your Customer), such as a copy of your national ID, at any time, particularly before processing large withdrawals.

EC99 provides convenient and secure deposit and withdrawal methods tailored for players in Malaysia. All financial transactions are conducted in Malaysian Ringgit (RM) through approved local payment methods.

2.1 Accepted Deposit Methods

EC99 accepts deposits through the following methods only: Touch 'n Go eWallet, GrabPay, Boost eWallet, ShopeePay, DuitNow QR and FPX online banking (Maybank2u, CIMB Clicks and other supported Malaysian local banks). Deposits are processed automatically and your account balance is updated within one minute of payment confirmation.

2.2 Withdrawal Terms

• For security and fraud prevention purposes, withdrawals may only be made to the same payment method used to deposit into your ec99 account.
• Players must fulfil any applicable wagering requirements associated with a received bonus before withdrawing bonus-related winnings.
• EC99 may request identity document verification before processing withdrawals that exceed certain limits. This is a standard security measure to protect your account.
• Any attempt to withdraw funds credited through fraudulent activity or in breach of bonus terms will result in the cancellation of the withdrawal and possible account closure.
• EC99 does not charge any processing fees for standard withdrawals. However, your e-wallet provider or bank may apply their own charges — these are outside of ec99's control.

EC99 offers its members a variety of bonuses and promotions from time to time, including welcome bonuses, weekly cashback, free spins on selected slots, and special promotions tied to specific events. All bonuses are subject to the specific terms and conditions stated alongside each promotional offer.

• Each ec99 bonus carries its own wagering requirement. The wagering requirement refers to the number of times the bonus value (or deposit + bonus) must be wagered before any winnings can be withdrawn.
• Each bonus may only be claimed once per account, phone number, email address, identification number and IP address. Creating multiple accounts to claim the same bonus is a violation of these terms.
• Certain games may be excluded from contributing to bonus wagering requirements. Please check the specific terms of each ec99 promotion for the list of eligible games.
• EC99 reserves the right to void any bonus if there is evidence of abuse, bonus fraud, or suspicious activity on the account in question.
• Expired bonuses that have not been used or have not met the wagering requirements within the specified period will be automatically forfeited without any compensation.
• Ec99 promotions are subject to change, cancellation, or the addition of new terms at any time. Check the ec99 Promotions page regularly for the latest information.

EC99 offers a wide range of games including online slots, live casino (baccarat, blackjack, roulette, Dragon Tiger, Sic Bo), Sports Betting (football — EPL, Malaysia Super League, cricket) and other table games. Each game category is subject to the following general rules as well as the specific rules stated within each individual game.

• All ec99 casino games use a Random Number Generator (RNG) system that has been verified and certified by independent auditing bodies. Every game outcome is genuinely random and cannot be manipulated.
• The use of any automated software (bots), artificial intelligence tools, or any other method to gain an unfair advantage in games is strictly prohibited on ec99.
• In the event of a technical failure or connection disruption during an active game, ec99 will endeavour to settle bets based on available system records. If records are incomplete, the affected bets will be voided and stakes returned.
• For Sports Betting at ec99, events that are postponed, cancelled or not completed within a specified period are subject to the bet settlement rules stated in the sports section of the platform.
• Minimum and maximum betting limits vary by game type and VIP membership tier at ec99. VIP tables with higher limits are available to Gold and Platinum members.
• Winnings generated from bugs, system errors or clear technical faults may be voided by ec99 upon confirmation through an internal investigation.

The RTP (Return to Player) value for every slot and casino game on ec99 is publicly displayed within the respective game information. The displayed RTP is a long-term average figure published by the game provider, and actual results in individual sessions may vary significantly.

EC99 takes the security of every player's account and privacy seriously. All personal data and financial information are protected with 256-bit SSL encryption — the highest security standard in the industry. For full details on how we use and protect your data, please refer to Privacy Policy ec99 kami.

• You are solely responsible for keeping your ec99 account password confidential. Do not share your password with anyone, including individuals claiming to be ec99 staff — our staff will never ask for your password.
• EC99 will not share members' personal information with third parties for marketing purposes without your explicit consent.
• You must notify ec99 immediately if you suspect your account has been accessed without authorisation or if your login credentials have been compromised.
• EC99 maintains account activity logs to facilitate investigations in the event of disputes or complaints relating to any transaction or gaming activity.
• Any attempt to hack, disrupt or exploit ec99's technical systems is a serious offence that will be reported to the relevant authorities.

EC99 is committed to responsible gaming and the wellbeing of all its members. We believe online entertainment should remain an enjoyable recreational activity, not a source of stress or financial difficulty. This section outlines ec99's commitments and the tools available to support healthy gaming.

• Self-Set Deposit Limits: Players can set daily, weekly, or monthly deposit limits through their ec99 account settings for better spending control.
• Loss Limit Can Be Set: Set a maximum loss limit you are comfortable with over a given period. Once the limit is reached, the ec99 system will automatically block further betting for that period.
• Temporary Break (Time-Out): Choose to temporarily suspend access to your ec99 account for 24 hours, 7 days, or 30 days if you feel you need a break from gaming.
• Full Self-Exclusion: If you feel that gambling has negatively impacted your life, you may apply for a long-term self-exclusion from the ec99 platform for a period of 6 months, 1 year, or permanently.
• Strict Age Verification: EC99 enforces a minimum age requirement of 18 and above, and reserves the right to request proof of age at any time to prevent underage access.

If you or someone you know may be experiencing a gambling problem, please refer to the available support resources or contact ec99 support for information on the steps that can be taken. For a full guide, visit the Responsible Gaming ec99 kami.

EC99 provides an online betting and casino platform with best efforts to ensure availability, stability, and fairness at all times. However, there are liability limitations that players should be aware of:

• EC99 is not liable for any losses incurred as a result of internet connection failures, disruptions from e-wallet or banking service providers, or technical circumstances beyond ec99's control.
• The outcome of all casino games at ec99 is final and cannot be disputed unless there is substantial evidence of a verifiable technical failure confirmed through system records.
• EC99 makes no guarantees regarding winnings in any game. All games carry an inherent element of risk and players are solely responsible for their own wagering decisions.
• Any third-party links or references on the ec99 platform, where present, are provided for informational convenience only. EC99 is not responsible for the content or practices of those third parties.

Players may voluntarily close their ec99 account at any time by contacting our support team. Any valid balance in the account will be returned to the player once the standard verification process is complete.

EC99 reserves the right to suspend or terminate any account if:

• There is evidence of a breach of any part of these Terms & Conditions, including multiple account registrations, bonus abuse, or the use of automated software.
• The player is found to be under 18 years of age or provided false information during registration.
• Suspicious activity or potential money laundering has been detected in relation to the account.
• A valid directive or request from a relevant authority or a lawful court order has been received in relation to the account.

In the event of account closure due to a terms violation, EC99 reserves the right to forfeit any remaining balance in the account without compensation.

If you have any questions, concerns, or need further clarification on any part of these ec99 Terms & Conditions, our support team is available 24 hours a day, 7 days a week in Bahasa Melayu.

• Live Chat: The fastest way to get help — click the live chat button within the ec99 platform to be connected with a support agent within minutes.
• Email: Send written enquiries to support@ec99-jit.com. We will respond within 24 business hours.

This Terms & Conditions document constitutes a binding agreement between you as the player and ec99 as the service provider. By using the ec99 platform, you confirm that you have read, understood and agree to comply with all terms stated herein.